Description of job position
- Handling complaints from customers to their general satisfaction.
- Issuing goods under complaint to customers.
- Carrying responsibility for goods returned by customers.
- Informing customers about their complaint rights.
- Communicating with suppliers.
- Analysing causes of complaints.
- Keeping records of complaints received and handled.
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Position Complaints Department Clerk - Commerce in the labour market
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- Detailed breakdown of all monitored non-financial benefits provided*
- Financial benefit analysis* * available when regression model is used
