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Management

Head of Customer Support

Average monthly net salary in Estonia is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
1,529 - 3,150 EUR
10% earn less lthan 1,529 EUR
10% earns more than 3,150 EUR

Salaries in the survey are expressed in net.

Based on the Palgad.ee salary survey, 80% of people on the Head of Customer Support position in the Estonia earn between 1,529 EUR and 3,150 EUR monthly net.

10% of employees earn less than 1,529 EUR and 10% of people earn more than 3,150 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

138. place

Women representation in position

70%

Average age of respondent by position

38

672. place

Kitchen Helper

Tourism, Gastronomy, Hotel Business

Salary group 1

706 - 1,350 EUR

139. place

Transport manager

Management

Salary group 2

1,292 - 3,451 EUR

138. place

Head of Customer Support

Management

Salary group 2

1,529 - 3,150 EUR

137. place

Economist

Economy, Finance, Accountancy

Salary group 2

1,322 - 3,139 EUR

1. place

Leasing Director

Leasing

Salary group 3

1,997 - 8,727 EUR

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