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Management

Salary for position Head of Customer Support in Estonia

Average monthly net salary in Estonia is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
Compare your salary with other people in the same position and in the same region for free and anonymously.
80% of people earn:
1,524 - 3,176 EUR
10% earn less lthan 1,524 EUR
10% earns more than 3,176 EUR
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Salaries in the survey are expressed in net.

Based on the Palgad.ee salary survey, 80% of people on the Head of Customer Support position in the Estonia earn between 1,524 EUR and 3,176 EUR monthly net.

10% of employees earn less than 1,524 EUR and 10% of people earn more than 3,176 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.
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What kind of work does Head of Customer Support typically do

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Head of Customer Support in the labour market

In the salary ranking,
the job position takes

150. place

Women representation in position

72%

Average age of respondent by position

39

637. place

Kitchen Helper

Tourism, Gastronomy, Hotel Business

Salary group 1

721 - 1,044 EUR

151. place

Mechanical Engineer

Mechanical Engineering

Salary group 2

1,612 - 3,045 EUR

150. place

Head of Customer Support

Management

Salary group 2

1,524 - 3,176 EUR

149. place

Diversity, Equity and Inclusion Manager

Administration

Salary group 2

1,493 - 3,227 EUR

1. place

Leasing Director

Leasing

Salary group 3

2,162 - 8,517 EUR

Is this salary range too huge?

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What does a salary report contain?
  • Salary for the position by region, education, experience, company size, age
  • Distribution of respondents into wage bands
  • Salary range from 1st to 9th decile
  • A breakdown of all monitored non-financial benefits
  • Analysis of financial benefits
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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Head of Customer Support.

The total gross salary for the position Head of Customer Support ranges between 1,370 EUR and 4,797 EUR per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Palgad.ee to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Head of Customer Support have a total gross salary of at least 3,176 EUR per month.

10% of the highest-earning employees in this position have a total gross salary higher than 3,176 EUR per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 1,524 EUR per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Head of Customer Support earns 2,628 EUR per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Palgad.ee you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Head of Customer Support, we currently have 50 verified respondents collected.