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Management

Head of Customer Support

Average monthly net salary in Estonia is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
1,533 - 3,158 EUR
10% earn less lthan 1,533 EUR
10% earns more than 3,158 EUR

Salaries in the survey are expressed in net.

Based on the Palgad.ee salary survey, 80% of people on the Head of Customer Support position in the Estonia earn between 1,533 EUR and 3,158 EUR monthly net.

10% of employees earn less than 1,533 EUR and 10% of people earn more than 3,158 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

144. place

Women representation in position

69%

Average age of respondent by position

38

672. place

Porter, Information Staff

General labour

Salary group 1

706 - 1,322 EUR

145. place

Diversity, Equity and Inclusion Manager

Administration

Salary group 2

1,441 - 3,242 EUR

144. place

Head of Customer Support

Management

Salary group 2

1,533 - 3,158 EUR

143. place

Mining Technician

Mining, Metallurgy

Salary group 2

1. place

Leasing Director

Leasing

Salary group 3

2,252 - 8,393 EUR

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